Frequently Asked Questions
Everything you need to know about our Ayurvedic beauty solutions.
Are Just Herbs products 100% natural?
Yes, we pride ourselves on using certified organic and wild-crafted ingredients. Our products are free from parabens, SLS, and harmful synthetic chemicals.
How long does shipping take?
We typically process orders within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping may take 7-14 business days depending on the location.
What is your return policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was sent. Due to hygiene reasons, we cannot accept returns on used beauty products.
Do you test your products on animals?
Absolutely not. Just Herbs is a PETA-certified cruelty-free brand. We never test our formulations or raw materials on animals.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within the country.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your shipment in real-time.